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Frequently Asked Questions

What is FlowSteps.io?

FlowSteps.io, powered by Kapturall, is a platform that allows users to access a library of Adobe Marketo Engage extensions known as Self Service Flow Steps or just Flow Steps. These extensions enhance the capabilities of your Marketo platform, offering a range of functionalities to streamline your marketing efforts.  Read more about Marketo’s Self-Service Flow Steps here

What is a Marketo Self Service Flow Step?

Simply put, Self Service Flow Steps (SSFS) is a framework that enables the integration of web services into Smart Campaigns.  They allow us to extend the Marketo platform and add new functionality.

Read more about Marketo’s Self-Service Flow Steps here

What can Flow Steps do?

The possibilities are endless, as web services can be used for just about anything. Here are a few ideas to get you started:

  • Use a service to send personalized SMS or email messages to leads based on their interactions with your campaigns
  • Connect to a social media platform to automatically post updates or engage with leads on your behalf
  • Utilize a service to automatically validate or enrich lead data
  • Expand the features of an existing CRM integration or integrate with a new system

How do I create an account on FlowSteps.io?

Creating an account is simple. Visit the registration page, and fill in the required details. Once your account is set up, you can start installing and using the flow steps immediately.

How can I add credit to my account?

After logging in, navigate to the account settings where you will find the option to purchase additional credits as per your requirement.

How does the credit system work?

Each Flow Step in our library has a designated ‘rate,’ expressed in credits. The amount of credits consumed is calculated as the rate multiplied by the number of records processed. For example, if a flow step has a rate of 4 credits and processes 100 records, it will consume 400 credits.

Is there a free version?

Yes! Upon registering, every user receives 500 free credits. Additionally, you will receive 500 free credits each month as a part of our ongoing commitment to support your marketing efforts.

Is my data secure with FlowSteps.io?

Absolutely. We prioritize your data security. We do not collect or store any data that passes through our servers, ensuring your information remains private and secure. Please review our Privacy Policy and Terms of Use for more information

Is my data secure with FlowSteps.io?

Absolutely. We prioritize your data security. We do not collect or store any data that passes through our servers, ensuring your information remains private and secure. Please review our Privacy Policy and Terms of Use for more information

How do I get support if I encounter issues?

Our dedicated support team is here to help. You can reach out to us through the ‘Contact Support’ option in your account, or send us an email at support@flowsteps.io. We strive to address all queries and issues promptly.  If you are a Kapturall client or have purchased premium support you may contact your account contact directly.

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